How can we help you?

Frequently asked questions

Find quick answers to frequent questions asked by customers

• Does GitLive store source code from the Git repos it is accessing?

  No, we only store patches of the uncommitted changes. These files only contain the differences between the teammate’s working copy version of a file and the latest repository version. We do not store complete copies of the source files. Once a teammate pushes their changes the patch file is permanently deleted from our database.

• Is GitLive free to use?

  We have a free tier that you and your team can use to access the core functionality of GitLive. We also have Standard and Enterprise, which are suitable for larger teams, or those who need access to premium features.

• How do I add my teammates?

  First of all, you should make sure that your teammates have been added to the repository you would like to work on together. Once you have set up GitLive as an admin, your teammates will have to follow the steps in the setup guide for team members.

• Which IDEs do you currently support?

  We currently support all Jetbrains IDEs (including Android Studio) and VS Code.

• Which Issue Trackers do you currently support?

  We currently support Jira, GitHub Issues, Bitbucket Issues, Azure DevOps Work Items and GitLab Issues.

• What is your policy regarding Privacy? How will my data be used?

  To view our policies in detail, please read through GitLive’s privacy policy.

• How do I get familiar with Git?

  In order to use GitLive, you need to be familiar with the Git version control system. If you are not familiar yet, we suggest reading this guide.